Refund policy

Defective or Damaged Items: We offer a free replacement or full refund. Please provide clear photos or videos of the issue.

Wrong Item Received: We'll send a free replacement or issue a full refund.

Lost Packages: We'll provide a replacement or full refund once the shipping carrier's investigation confirms the package is lost.

Change of Mind: Returns are accepted only if the item is unused and in its original packaging. Return shipping costs are the customer's responsibility.

Return Request Window: All return or refund requests must be submitted within 14 days after delivery.